Delete Your Account

Steps to request deletion

1. Open the Cruzen HR app and log in.
2. Go to the Profile tab.
3. Tap Delete my account at the bottom of the screen, then confirm.

This immediately signs you out and sends a deletion request to your employer's HR/admin team. You can also email privacy@horapay.aircruzen.com from your registered email with your name, employer, and registered mobile number, and we'll route the request to them on your behalf.

What gets deleted, and what's kept

Once a request is processed by your employer:

• Deleted or deactivated immediately: app login access, face recognition data, and device approvals — you will no longer be able to sign in.
• Retained by your employer: attendance records, payslips, and other payroll/HR data. This is not optional — Indian labour and tax law requires employers to retain these records for a statutory period after an employee leaves, the same as physical HR files would be. This data is controlled by your employer, not by Cruzen HR directly.

See our full Privacy Policy for details on data retention.

Contact

Questions about a deletion request: privacy@horapay.aircruzen.com